Sacramento Auto Repair

Called the day before dropping off the car. Stephen and I had a very clear conversation about what I was looking to have repaired and possibly looked at. He made it very clear the guildlines in which they follow and how they operate. Which is to say, not a nut or screw or bolt gets touched unless the client says so. I like that. I've had many experiences with other places where work was started and I'm getting charged and I never authorized it. Not here. Again, I like that. The day comes, I drop off the car. Stephen again makes it clear that they would contact me with something other than what we agreed to, needs to be worked on and the would seek my permission before handling it. I went in for breaks and roaters. Once the job was done, I had no way of picking up the vehicle since I was at work and off after the shop closed for the day. We worked out how the car would be stored and everything was AOkay! The job was completed and was done so on a timely manner. When Stephen called me to tell me the job was done, we got a snag. My card for payment wasn't working. Stephen however wasn't gonna let a little thing like the bank being stingy stop him. Oh no. My man waited patiently on the phone for me to get him the funds required. It took 2 different cards and a help from a friend to complete the transaction but Stephen was a cool cucumber the whole time. He was respectful and patent and never once was upset about it. It's rare that you find this in the mechanic world. Most places would have kept the car and said "We'll see you tomorrow..." And I would have been without. Made in America/Made in Japan is a great place with quality work. Thank you for being awesome. 10 outta 10. Would recommend.

I did some research on reviews of places first, and frankly, Made in America/Made in Japan had excellent reviews. I made an appointment for my 2006 Camry. To start with, the customer service was impeccable. They were very thorough in going over the entire car, sending pictures with every evaluation. They explained exactly what we were looking at and whether in their professional opinion anything had to be done. Once all the work established, they did not try to up sell anything. Some of the work could be done by my husband. There was no shame or scoff in that. I bought the car used in 2010 with a funny dead spot or lurch in the Excelerator. After years of us playing around with that issue, they fixed it! I can not recommend them enough. Doc took excellent care of us!!!

Doc was great and gave me a lot of good info

We were buying a car from out of state and I was very nervous about any potential pitfalls with the vehicle. We had the dealer bring it in and we paid for a used car diagnostic. Their used car inspection was phenomenal! So detailed, pictures included, and extra phone calls were answered right away. We were never rushed or pressured. They made 100% sure we had all our questions answered. I’m not the easiest customer and I have a lot of worries but I feel so secure at this point. There was a potential $700 expense needed to get this used car up and running. Turns out it was a simple fix! This company was so honest and ethical! We didn’t have to pay for any additional service. (and if we did their prices are completely reasonable) Another company could’ve easily tried to take us for $700-$1100 worth of unnecessary repairs. These are kind, honest people! What a GREAT company!

I love this place. They are so honest and I really appreciate it. The manager at the Roseville location is a hoot! Always love dealing with him. Thanks!

Family oriented, didnt expect the inspection that my car received, this wont be my last time here

Made in America made in Japan in Roseville is one awesome automotive shop they have taken care of all my car over the last 10 years

I would never take my truck anywhere else in Sacramento. These guys do great work, are honest, and will make it right if something goes wrong. They are also friendly and have awesome customer service. Thanks for everything

Thanks guys that old Subie is running great , I will bring it in regularly as you can't beat that filter and oil change deal ! ! ! !

Great experience. Definitely trust these guys. Very professional and helpful for the car inspection we received from them.