In a word.....WOW!!! Right off the bat when I walked into their shop, Doc was AMAZING! His greeting, customer service skills were all on point and made me feel very welcomed. Odd for an auto repair shop, BUT MOST APPRECIATED. I have an older car that is a 1999 model with over 278k on her. God bless her she's still going strong and needed to have some work done that I had been avoiding for probably a good 6 years. The dealership total wanted to charge me close to $7000, and well....I just morally couldn't. I'd always seen this shop when they used to be on I Street, so I thought...."why not?". I had emailed information to Sara and she was courteous and forward and personable in her answers. Right from the get go I knew I was in good hands. Cutting to the chase of how well the work was done? Two words; WOW & EXCEPTIONAL!!! I dropped the car off on Tuesday, and it was ready by Thursday 5:00pm. Doc had informed me with the work that was done I'd notice some changes...and boy did I! ALL for the best. I actually was laughing a bit to myself because of the previous problems I was having and FELT during driving time, but chalking it up to "being an older car". Well, these guys did exceptional work, at a substantially less cost. I'm BEYOND happy that I took the chance, got the work done, and what I had felt during previous driving time had nothing to do with being an "older" car. In the future, they will have my business as well as a whole hearted recommendation. Thanks to the team of mechanics who did the work that made such a difference. It's always so easy to not remember them, but shout out guys! Bessie (yes I named her) COULDN'T be driving better and dare I say....happier? Whole heartedly recommend!
Your testimonial is over the top, Mike. Thank you. Thank you also for trusting your Lexus RX300 in our hands.
- Made in America-Made in Japan-Sacramento