Gary and Kevin took the time to walk me through their business philosophy with their emphasis on quality work with quality parts. I like what they do and how they are growing their business. I needed new brakes but had no idea how deteriorated my cars brake system had become. My car was in the shop all day and I had not anticipated that kind of delay. While they worked on my car, I took off to do some things on foot and they stayed in touch all through the process. There were some delays due to bad conditions of parts rotors and brake fluid delivery system to rear brakes). I was contacted by phone at each “discovery” event and was a bit shocked at the final price estimate. However, the damage to my brakes was severe and the repair became more of a “replace” due to the worn parts etc. The bottom line is that I should have been on top of this issue 3 months earlier and so there were really no options except to replace most parts with new. While the extra time needed was an inconvenience, I also realized that I was responsible for this as noted above. For me, the issue was safety, and the quality of work and parts is very reassuring. I can now “forget” about thinking about my brakes every few moments and am already much more productive in my personal and professional life……………….. imagine that!! A brake repair can change one’s life for the better. Good job by good people!
Thank you so much for your kind words Roy. We are always here for you!
- Made in America-Made in Japan-Sacramento