Please READ THIS. How do you say thank you enough to a repair shop, that goes so far over the top and assists you even though, you are not even paying them. My newly purchased car overheated at the Grapevine and needed to be towed. Later I brought it to a dealership in Lancaster. They said the repair would start at $1750.00, and that I should not drive the car, and assumed I would be leaving it. The car was running fine and not overheating. I contacted the Made in America, Made in Japan on Howe in Sacramento with a quick question. Kevin immediately started helping me with my questions, including giving me his after hours number, if I had questions. Following Gary assisted me greatly and then it was either Aaron or Ian. They assisted me by speaking to QH Automotive in Lancaster and instructed them to do some minor repairs, that allowed me to get back safely 400 miles, to my home in Northern California. I was told to contact them during my trip home if I was having any problems. After I got back I brought my car in for an inspection. Not only did they do a very detailed inspection, but instructed me how to keep my car running in the mean time. These men are honest, sincere, and know what exceptional customer service is. Women especially need to know about this shop. Thanks so much to all those at Made in America Made in Japan for helping me and getting me safely to my home 400 miles away.
Linda, we are here for you. Sorry for the position you are in with that vehicle. If you have any questions please do not hesitate to call me. Glad we got you back home.
- Made in America-Made in Japan-Sacramento